Mobile / Live
These terms set out how your account on matahati88 works — what we expect from you and what you can expect from us when you access the lobby, make transactions via GoPay, LinkAja, or Bank Transfer, and use any part of this service. Reading them before you start means there are no surprises later.
These terms form the agreement between you and matahati88 when you register, log in, or use any feature on this platform. By accessing the lobby — whether through a mobile browser or a desktop session — you accept these terms as they stand at the time of your visit. We may update this policy when the service changes; the current version is always shown on this page, and continued use after an update means you accept the revised terms. Access to matahati88 depends on your local law and is available only where local regulations permit. If you are in a region where accessing this type of service is restricted, these terms do not override your local law — you are responsible for understanding what applies to you. Transactions on your account run through GoPay, LinkAja, and Bank Transfer. Each of those payment rails has its own terms set by the respective provider. Our terms cover how those transactions are processed within your matahati88 wallet — the limits, reversal conditions, and what happens if a transaction is disputed. Details of current limits and supported transaction methods are shown inside your account dashboard after login. If anything in these terms is unclear, reach out to our support team before proceeding. We would rather answer a question upfront than resolve a dispute later.
GoPay transactions processed through your account wallet are subject to both our platform terms and GoPay's own service conditions. Transaction records are visible in your account history after each deposit or withdrawal.
LinkAja transfers are applied to your wallet balance after provider confirmation. Any dispute about a LinkAja transaction should be raised with our support team first; we will coordinate with the relevant party on your behalf.
Bank Transfer deposits are credited once the transfer clears through the bank. Processing time depends on your bank and transfer type. The current supported bank list is shown at the deposit step inside your account.
Your matahati88 wallet holds your current balance across sessions and devices. Any amount won during a game round is added straight to your wallet. Withdrawals are requested from the same wallet section where your balance is displayed.
These terms cover your matahati88 account and how you interact with this platform. Some areas are governed by separate policies or by the terms of third-party providers — knowing the boundary helps you understand where to direct a question.
Your login credentials, session behaviour, and account security settings are fully within the scope of these terms. We set the rules for how accounts are created, suspended, or closed, and for how access is managed across devices.
Deposits and withdrawals via GoPay, LinkAja, and Bank Transfer are covered by our platform terms for the wallet side. The payment provider's own terms govern the transfer leg — both sets apply to a single transaction.
Game content supplied by studios such as Spadegaming, PG Soft, and Microgaming is governed by each studio's licensing terms. We make their titles available in the lobby; the game mechanics and prize structures are defined by the studio, not by this policy.
Links to external sites, payment gateways, or identity-verification tools that sit outside matahati88's own infrastructure operate under those third parties' terms. We are not responsible for the policies of services we do not operate.
You have concrete options for managing how your information is handled and for raising concerns with us. Your account dashboard — accessible after login — is where most of these actions start. From there you can review your transaction history, check the personal details associated with your account, and see the current status of any active sessions. If you spot an error in your account details, the correction process starts at the account settings page. For changes that affect your payment method or verified identity details, you will need to contact our support team directly so we can confirm the update securely. For any question about how we hold or process your account data, our support channel is the right place to start. You can also request a summary of the account activity we hold for you. We aim to respond to data-related requests within the timeframe communicated by our team at the point of contact.
Your full transaction log — deposits via GoPay or LinkAja, Bank Transfer history, and game session results — is available inside your account dashboard. No request to support is needed for routine history access.
Name, contact information, and payment details linked to your account can be updated through account settings for most fields. Identity-linked details require a support request so the change can be confirmed against your original verification.
Questions about these terms, a specific transaction, or your account data can be sent through our live chat or email support. Include your account reference and a clear description so the team can respond with the right information quickly.
If you believe a term has been applied incorrectly to your account, contact support with the relevant transaction or session reference. We will review the case and respond with a clear outcome and the reasoning behind it.
Questions about these terms are handled through the same support paths as any other account issue. Reach out through the channel that suits your situation — live chat for a fast response, email for anything that needs a written record.
Open the chat icon from any page inside the matahati88 lobby. Live chat is the quickest way to get a direct answer on a terms or account question. Have your account reference ready when you start.
For policy questions that benefit from a written thread — such as a data request or a dispute about how a term was applied — send us an email through the contact address shown in your account settings.
Many common questions can be answered without contacting support. Your dashboard shows your current wallet balance, transaction history across GoPay, LinkAja, and Bank Transfer, and the account details we hold for you.
We hold only the information needed to operate your account — login credentials, transaction records tied to your GoPay, LinkAja, or Bank Transfer activity, and session data. We do not sell or share your data with third parties outside of what is required to process a transaction through the payment rails you use.
Account data is stored and used solely to operate your matahati88 account. Transaction records linked to GoPay, LinkAja, and Bank Transfer are retained as required for dispute resolution and payment reconciliation. The type of data we hold is listed in our privacy documentation, accessible from the footer.
We use cookies to maintain your login session across pages and to remember your device for returning access. You can manage cookie settings through your browser. Disabling certain cookies may affect how your session behaves during gameplay or at the payment step.
Your account is protected by the credentials you set at registration. We recommend using a unique password not shared with other services. If you believe your account has been accessed without your knowledge, contact support immediately so we can review the session log and act quickly.
To request a correction to account data we hold, or to ask what data is associated with your account, contact our support team through live chat or email. Include your account reference and the specific detail you want reviewed. We will confirm receipt and follow up within the timeframe our team provides at the time of your request.
These are the questions we hear most from people reading this policy for the first time. If yours is not here, live chat or email support can give you a direct answer.
Access to matahati88 depends on local law and is available where local regulations permit. If you are in Indonesia and access the platform, these terms apply to your account and all transactions processed through it, including GoPay, LinkAja, and Bank Transfer activity.
The current version of these terms is always shown on this page. We update it when the service changes in a way that affects your account. The date of the last revision is noted at the top of the policy. Continued use after an update means you accept the revised version.
If your account is suspended for a reason covered in these terms, your wallet balance is held during the review period. Our support team will contact you with next steps. If the suspension is lifted, your balance remains intact. Outcomes for cases that are not resolved in your favour are detailed in the suspension section of this policy.
Yes. Your account dashboard shows your transaction history for GoPay, LinkAja, and Bank Transfer activity. If you need a more detailed record or a formal data summary, contact support through live chat or email with your account reference and the specific date range you need.
Most account details can be updated directly from the account settings page after login. For identity-linked details — such as your verified name or payment account number — submit a correction request through support so the change can be confirmed securely before it is applied.
Reach out to our support team through live chat or email. Include your account reference, the transaction or session in question, and a clear description of the issue. We will review the case against these terms and send you a written response with our findings and the next step available to you.