Mobile / Live
This page explains how matahati88 collects, uses, and protects the information you provide when you access your account, make transactions through GoPay, LinkAja, or Bank Transfer, and move between devices. Availability of our services depends on local law and eligible regions in Indonesia.
When you register and use your matahati88 account, we collect information necessary to operate your account and process transactions. This includes your registration details, login activity, and transaction records linked to payment methods such as GoPay, LinkAja, and Bank Transfer. We collect device identifiers to support session continuity — so your account state, wallet balance, and game history carry over when you switch between your phone and another device. We do not sell your personal data to third parties. Information is shared only where required to process a payment, verify your account, or respond to a lawful request under applicable law. Your transaction records are stored in encrypted form and accessible to you through your account dashboard after login. Where our services involve third-party payment processors for GoPay, LinkAja, or Bank Transfer routes, those processors handle transaction data under their own privacy terms. We recommend reviewing those terms where they apply to you. The scope of this policy covers matahati88-operated systems only. Access to and use of our services is subject to local law and available only in eligible regions.
Transaction records for GoPay deposits and withdrawals are stored in your account wallet history. You can view the current state of these records directly in your account dashboard after login — no additional steps required.
Payments processed via LinkAja or Bank Transfer are logged against your account ID. If a record looks incorrect, raise it through our support channel and we will check the transaction log on our end within our standard review window.
We log device type and session tokens to maintain account continuity across devices. This data is used solely to keep your session active when you switch from mobile to desktop or back — it is not used for advertising profiling.
We retain account and transaction data for as long as your account remains active and for a period thereafter as required by applicable regulations. You can request a summary of the data we hold by contacting our support team directly.
This policy applies to information processed by matahati88-operated systems — your account registration, login sessions, wallet transactions, and in-session activity. It does not extend to third-party services you access through links on our platform, or to the internal data practices of payment processors such as GoPay or LinkAja. Understanding the boundary helps you know where to direct questions about your data.
Covered. We process your login credentials, session tokens, and device identifiers to authenticate your account and maintain continuity across devices. This data stays within matahati88 systems.
Partially covered. We record the transaction on our side. The payment processor — GoPay, LinkAja, or your bank for Bank Transfer — handles the payment leg under their own terms and privacy policy.
Covered. Activity within your game session, including game history and wallet movements resulting from play, is recorded in your account. You can review this in your account dashboard after login.
Not covered. If you follow a link from our platform to an external site or service, this policy does not apply to that destination. We have no visibility into how those services handle your data.
You have practical options when it comes to the data matahati88 holds about you. If you want to see what information is recorded against your account — including transaction history, login records, and device sessions — your account dashboard shows the current state after you log in. For records not visible in the dashboard, you can contact our support team to request a data summary. If any account detail is incorrect, such as a registered email address or phone number, you can update it through the account settings page. For corrections that require identity verification, follow the steps shown in your account settings — the fields and verification instructions are displayed there. If you have a question about how a specific piece of your data is used, or want to request its removal where permitted under applicable law, our support team is the right contact point. All requests are handled subject to our retention obligations and applicable regulations in Indonesia.
Log into your account and open the dashboard to see transaction history, session logs, and wallet activity. The current state of your data is shown there without needing to contact support.
Account details like email and phone number can be updated in your account settings. Fields requiring identity verification show the required steps inline — follow those instructions as displayed.
If you want to know how a specific data point is used, or believe something is recorded incorrectly and cannot fix it yourself, contact our support team with your account ID and a description of the issue.
Requests to remove personal data are handled subject to applicable law and our retention obligations. Submit your request through the support channel with your account details and we will confirm what is possible under current regulations.
If you have a question about this policy, want to request access to your data, or need to report a concern about how your information was handled, use the contact paths below. For account-specific queries, having your account ID ready will help us locate your records faster.
Reach the support team through the chat channel in your account dashboard. Available for account and privacy questions during our active support hours — check the current availability shown in your dashboard after login.
For written privacy requests — including data summaries or removal requests — contact us by email. Include your account ID and the specific data question so we can route it to the right team without a back-and-forth.
The Help section inside your account links directly to our privacy contact form. This is the path for formal requests that require a written record — use it for data access or correction submissions.
Security and data handling at matahati88 are built around the specific needs of account continuity on mobile — the same standards that keep your wallet balance and game history consistent across devices also protect your personal information in transit and at rest.
Account data, transaction records, and session tokens are stored with encryption. This applies to payment-related records for GoPay, LinkAja, and Bank Transfer transactions. We do not store full payment credentials on our servers.
We use session cookies to keep you logged in across pages and to maintain device continuity. These are functional cookies necessary for the account experience — not advertising trackers. You can review cookie settings in your browser.
Access to your account data within our systems is restricted to staff with a verified operational need. We review these access controls periodically. If you notice unexpected account activity, contact support immediately with your account ID.
When this policy changes in a material way, we will update the version date at the top of this page and notify you through your account or registered contact. The current version is always available at matahati88/privacy-policy/.
Below are questions we hear most often about how we handle personal data, account records, and privacy rights for Indonesia-based accounts.
We collect the details you enter during registration — typically your email address, phone number, and the information needed to set up your account wallet. We also log your device type and session identifiers to support account continuity when you switch devices.
We share data only where necessary to process your transactions — for example, with the payment processor handling a GoPay, LinkAja, or Bank Transfer request. We do not sell personal data. All sharing is limited to operational necessity and applicable legal requirements.
Log into your account and open the dashboard. Your wallet history, transaction logs, and session activity are shown there. For records not visible in the dashboard, contact support with your account ID and we will pull the relevant log for you.
Yes. Go to account settings and update the relevant field. If the field requires identity verification before it can be changed, the required steps are shown inline — follow the instructions displayed there. For issues you cannot resolve yourself, contact support directly.
We retain account and transaction records for as long as your account is active and for a further period as required under applicable regulations. If you close your account and want to know what data is retained afterward, submit a request through the support channel.
Contact our support team immediately through the chat or email channel and include your account ID. We will check the access log against your account and advise on next steps, including any account security measures shown in your settings.